The after-hours calls
Hirers ring the on-call officer because nobody can work out the heating or the alarm at the hall.
Every council building, explained on its own walls.
UGuide puts the operating guide for each hall, pavilion and kinder on QR codes where people need them. Hirers and user groups scan to see how the heating, alarm or kitchen works, and your team stops fielding the same after-hours calls.
UGuide AIWrites each building’s guide from a few notes- Free to start
- Every facility in one place
- Codes never need reprinting
Northside Community Hall
Main hall
Heating and cooling
- Open the panel on the wall beside the stage.
- Press the hour button to run it for 2 hours.
- Set it to 21 degrees.
- It turns itself off when the time runs out.
Video · 0:38
The sticker is a real QR code. Scan it to see a full example guide for a community hall, or open it here.
Showing UGuide for council venues
- Community halls
- Sports pavilions
- Kindergartens
- Senior citizens centres
- Leisure centres
- Aquatic centres
- Libraries
- Town halls
- Recreation reserves
- Maternal and child health centres
See it in 50 seconds
From a few notes to a QR code on the wall. Watch it happen.
Pick a video and the whole page switches to that audience’s words and examples.
Watch it forBrowse all 13 audiences
The problem
Every building has a binder. None of them are current.
User groups keep changing
Each season brings new committees and hirers, and the know-how leaves with the last lot.
Agreements want proof
Facility agreements and audits expect current operating guides for every building and the equipment in it.
UGuide puts the current instructions in every building, and keeps them all in one place.
How it works
From binders to QR codes in four steps.
- Step 1
Set up your council
Add the council, then each facility it looks after. Give each committee or user group access to just its own building, so the guide outlasts every change of hirer.
- Step 2
Write it once, section by section
Type the steps, or let UGuide AI draft them from your notes or the guide you already have in Word or a PDF. Add photos, a short video or the maker’s manual, and mark anything private, like the alarm code, as “Needs PIN”.
- Step 3
Print the QR codes and stick them up
Labels or signs, from 1 to 20 on an A4 page. Every section keeps its own code forever, so changing the guide never means reprinting.
- Step 4
Anyone scans. Sorted.
Hirers point their phone camera at the code and the right instructions open straight away. No app, no account, no call to the on-call officer.
Try it: scan the code, or open the example guide
Ready to write yours? Try a Pro licence free for 14 days on one facility, or talk to us about every building.
Start free or log in UGuide AI
Jot down a few notes. UGuide AI writes the guide.
Writing a guide for every building takes time your team doesn’t have. Tell UGuide AI about each building in your own words, or give it the guide you already have, and it drafts clear, step-by-step instructions anyone can follow.
- Write a whole guideDescribe the building, or start from the guide you already have in Word or a PDF. Add your photos and manuals, and get every section written with each photo in place.
- Suggest sectionsSee what a guide like yours should cover, with simple diagrams and the maker’s manuals found online.
- Draft a sectionTurn rough notes into numbered steps.
- Improve what’s thereMake your own words clearer, shorter, or into steps.
You stay in charge. Nothing goes into a guide until you choose to use it, new guides start as drafts, and you add alarm codes and PINs yourself afterwards.
Try UGuide AI Included with Basic (10 a month), Pro (50 a month) and Enterprise (200 a month) licences, for each facility. Compare licences
What should the guide cover?
Community hall with a stage, a commercial kitchen, a hearing loop and ducted heating. Hirers need to open up, run an event and lock up.
Write the guideThe draft appears here.
Features
Everything a hirer needs. Nothing they have to install.
No app. No login.
Visitors point their phone camera at the code and the guide opens in the browser. That's it.
Codes that never break
Edit the guide any time. The stickers already on the wall keep working.
PIN-protected sections
Alarm codes and plant-room steps only show for people you give the facility PIN to.
Save as a PDF
Download the whole guide as a PDF, with a QR code back to the live version.
Read aloud
One tap reads the steps out, in an Australian voice where the phone has one.
Photos, video and manuals
Show the switch, play a short clip, attach the PDF. Videos are shrunk automatically.
Easy handover
Give each committee its own building, keep your team in control, and hand over when people change.
Print-ready labels
Choose 1 to 20 codes per A4 page and how big they print.
Your logo, your colours
Guides, QR signs and PDFs can carry the council’s logo instead of ours. On Pro, a facility can have its own.
For councils with many buildings
Every building in one place. Every user group in its own lane.
Put every facility under the council. Your team sees everything; committees and user groups only work on the buildings they're added to. The guide stays with the building, not with whoever wrote it.
- from the wall to the right steps
- 0 scan
- QR labels on one A4 sheet
- 0
- apps for visitors to install
- 0
- instructions, right on the wall
- 0/7
Pricing
Compare licences Start with one building. Pay per facility as you grow.
A licence for each facility, Basic or Pro, with bulk discounts from 5, or one Enterprise contract for every building. Try one free for 14 days.
Questions
Good questions, short answers.
Still wondering? Create a free account and try it: the guide stays private until you publish it. There are more answers in the help centre, or ask us anything.
We look after dozens of buildings. Does UGuide scale?
Yes. Put every facility under the council and give each committee access to just its own building. Each facility has its own licence, so you only pay Pro prices where you need Pro, and the more you buy the less each costs: 10% off from 5 of a kind, 20% from 10 and 30% from 25. Or cover every building with one Enterprise contract, invoiced yearly.
Can each committee see only its own building?
Yes. Invite people to just the facilities they look after. Owners in your team see and manage everything, and can remove anyone who has moved on.
Can we pay for every building on one invoice?
Yes. An Enterprise contract covers all your facilities and is invoiced yearly. Talk to us and we’ll put together a quote.
Do hirers need an app or an account to read a guide?
No. Any phone camera opens the guide in the web browser. Only the people who write the guide need an account: 1 on Free, and up to 3 per facility on Basic or 25 on Pro.
What happens when we change a guide after we've printed the codes?
Nothing needs reprinting. Each code is permanent, so the same sticker shows the new version as soon as you publish it.
Can UGuide AI write our guide for us?
It writes the first draft. Describe the building, or jot down a few notes, and it drafts the sections and step-by-step instructions. Already have a guide in Word or a PDF? It turns that into sections and steps instead, with the pictures in place. Add your photos and PDF manuals and it puts each in the right section; it can also draw simple diagrams and find the maker’s manuals online. You check everything before it goes in, and you add codes and PINs yourself. It comes with the Basic, Pro and Enterprise plans.
Can we keep alarm codes private?
Yes. Mark a section “Needs PIN” and only people with the facility PIN can open it.
Is there a free trial?
Yes. You can try a Basic or Pro licence free for 14 days on one facility, and you don’t need a card to start. Everything in the licence works, except that UGuide AI has 5 uses a month until you add a card. Add one before the trial ends to keep it. If you don’t, the facility goes back to Free: nothing is deleted, and you can buy a licence whenever you’re ready.
How does pricing work?
You buy a licence for each facility: Basic ($80 a year or $8 a month) or Pro ($200 a year or $20 a month), including GST, in any mix. One facility in each entity can run on Free. How many people can work on a facility depends on its licence: 1 on Free, 3 on Basic and 25 on Pro, owners included. You can add licences, move them between facilities, or give some up at any time.
Every building, explained.
Start with one hall today and have its QR codes on the wall tonight.