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The building guide that lives in the lift lobby.

UGuide turns the welcome pack nobody kept into QR codes around the building. Residents and tenants scan and see how the intercom works, which bin takes what and how to book the lift for a move. Fewer emails to the building manager.

UGuide AIWrites your resident guide from a few notes
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  • Free to start
  • Residents read it in 40+ languages
  • Codes never need reprinting
The Quays, Building A
Basement, level B1

Bin room

  1. Put clean recycling in the yellow bins, loose, not in bags.
  2. Put general rubbish in the red bins, in tied bags.
  3. Flatten boxes and put them in the cardboard cage.
3 photos

The sticker is a real QR code. Scan it to see a full example guide for residents, or open it here.

Showing UGuide for retirement villages

Made for
  • Apartment buildings
  • Strata schemes
  • Townhouse complexes
  • Student accommodation
  • Retirement villages
  • Build-to-rent
  • Rental homes
  • Bin rooms
  • Car parks
  • Rooftop gardens
See it in 50 seconds

From a few notes to a QR code on the wall. Watch it happen.

Pick a video and the whole page switches to that audience’s words and examples.

Filmed with a council, and the steps are the same for retirement villages. A presenter sets up a council building, prints the labels, and shows what a hirer sees when they scan one, and where a problem report lands.Create your free guide
Watch it forBrowse all 13 audiences
The problem

The welcome pack went out with the moving boxes.

The same emails

Which bin is recycling? How do I let a courier in? Can I use the BBQ? The building manager answers them every week.

People keep moving

Tenants change, owners rent out, and every new resident starts from scratch.

Bin rooms and car parks suffer

The wrong bins, blocked car spaces and doors left propped open cost money and goodwill.

UGuide puts the answer where the question comes up, for every resident, new or old.

How it works

From welcome pack to QR code in four steps.

  1. Step 1

    Set up your building

    Add your strata or management company, then each building (UGuide calls them facilities). Invite the committee or caretaker, so the guide outlasts any one manager.

  2. Step 2

    Write it once, area by area

    Type the steps, or let UGuide AI write the first draft from a few notes. Add photos, a short video or the appliance manual, and keep plant-room steps for contractors behind a PIN.

  3. Step 3

    Print the QR codes and stick them up

    Labels or signs, from 1 to 20 on an A4 page. Every section keeps its own code forever, so changing the guide never means reprinting.

  4. Step 4

    Residents scan. Sorted.

    Residents and tenants point their phone camera at the code and the right instructions open straight away. No app, no account, no email to the building manager.

    Try it: scan the code, or open the example guide

Ready to write yours? Your first building is free, or try a Pro licence free for 14 days.

Start free or log in
UGuide AI

Jot down a few notes. UGuide AI writes the resident guide.

Writing it all down takes time a building manager doesn’t have. Tell UGuide AI about the building in your own words, or give it the welcome pack you already have, and it drafts clear, step-by-step instructions any resident can follow.

  • Write a whole guideDescribe the building, or start from the welcome pack you already have in Word or a PDF. Add your photos and manuals, and get every section written with each photo in place.
  • Suggest sectionsSee what a guide like yours should cover, with simple diagrams and the maker’s manuals found online.
  • Draft a sectionTurn rough notes into numbered steps.
  • Improve what’s thereMake your own words clearer, shorter, or into steps.

You stay in charge. Nothing goes into a guide until you choose to use it, new guides start as drafts, and you add access codes and PINs yourself afterwards.

Try UGuide AI Included with Basic (10 a month), Pro (50 a month) and Enterprise (200 a month) licences, for each building. Compare licences
UGuide AI
What should the guide cover?

80-apartment building with a basement car park, a bin room, a residents’ gym, a rooftop BBQ and an intercom. New residents need to settle in.

Write the guide

The draft appears here.

Features

Everything a resident needs. Nothing they have to install.

No app. No login.

Residents point their phone camera at the code and the guide opens in the browser. That's it.

Codes that never break

Edit the guide any time. The stickers already in the building keep working.

PIN-protected sections

Plant-room steps and contractor details only show for people you give the building PIN to.

Save as a PDF

Download the whole guide as a PDF, with a QR code back to the live version.

Read aloud

One tap reads the steps out, in an Australian voice where the phone has one.

Photos, video and manuals

Show the bin colours, play a short clip, attach the appliance manual. Videos are shrunk automatically.

Easy handover

Invite the committee and caretaker, give owners full control, and hand over when the managing agent changes.

Print-ready labels

Choose 1 to 20 codes per A4 page and how big they print.

Your logo, your colours

Guides, QR signs and PDFs can carry your logo instead of ours. On Pro, each building can have its own.

For managing agents with many buildings

Every building in one place. Every committee in its own lane.

Put each building under your company. Your team sees everything; committees and caretakers only work on the buildings they're added to. The guide stays with the building, not with whoever wrote it.

Book a demo See Enterprise pricing
from the wall to the right steps
0 scan
QR labels on one A4 sheet
0
apps for visitors to install
0
instructions, right on the wall
0/7
Pricing

Start free. Pay per building as you grow.

A licence for each building, Basic or Pro, with bulk discounts from 5. Try one free for 14 days, no card needed.

Compare licences
Free$0One facility per entity, no card needed 1 staff memberTrying it out, or one small hall or single B&BBasic$80per facility a year, or $8 a month 14-day free trial 3 staff per facility UGuide AI: 10 uses a month each Your logo and colour Reporting: scans, searches, problemsA hall, clubroom or B&B that needs a proper guideRecommendedPro$200per facility a year, or $20 a month 14-day free trial 25 staff per facility UGuide AI: 50 uses a month each Your logo and colour, or its own Reporting: scans, searches, problemsA pavilion, venue or complex with lots of equipmentEnterpriseCustomAnnual contract for all your facilities, invoiced Staff to suit your contract UGuide AI: 200 uses a month each Your logo and colour, per facility Reporting: scans, searches, problemsCouncil or large portfolio
Questions

Good questions, short answers.

Still wondering? Create a free account and try it: the guide stays private until you publish it. There are more answers in the help centre, or ask us anything.

Do residents need an app or an account?

No. Any phone camera opens the guide in the web browser. Only the people who write the guide need an account: 1 on Free, and up to 3 per building on Basic or 25 on Pro.

Can residents read it in their own language?

Yes. Residents can choose from more than 40 languages, and the guide is translated for them on the spot. You write it once, in English.

Can residents tell us when something’s broken?

Yes. When the building has a contact email, residents can tap Report a problem in the guide and add a photo, and it’s emailed straight to you. On Basic and Pro, each report is also kept on the Reporting tab until it’s resolved.

Can we keep plant-room details for contractors only?

Yes. Mark a section “Needs PIN” and only people with the building’s PIN can open it.

What happens when we change the guide after we've printed the codes?

Nothing needs reprinting. Each code is permanent, so the same sticker shows the new version as soon as you publish it.

Can UGuide AI write our resident guide?

It writes the first draft. Describe the building, or jot down a few notes, and it drafts the sections and step-by-step instructions. Already have a welcome pack in Word or a PDF? It turns that into sections and steps instead, with the pictures in place. Add your photos and PDF manuals and it puts each in the right section; it can also draw simple diagrams and find the maker’s manuals online. You check everything before it goes in, and you add codes and PINs yourself. It comes with the Basic, Pro and Enterprise plans.

Is there a free trial?

Yes. You can try a Basic or Pro licence free for 14 days on one building, and you don’t need a card to start. Everything in the licence works, except that UGuide AI has 5 uses a month until you add a card. Add one before the trial ends to keep it. If you don’t, the building goes back to Free: nothing is deleted, and you can buy a licence whenever you’re ready.

We manage dozens of buildings. Does UGuide scale?

Yes. Put every building under your company and give each committee or caretaker access to just its own. Each building has its own licence, so you only pay Pro prices where you need Pro, and the more you buy the less each costs: 10% off from 5 of a kind, 20% from 10 and 30% from 25. Larger portfolios can also have an Enterprise contract, invoiced yearly.

How does pricing work?

UGuide calls your company an “entity” and each building a “facility”. You buy a licence for each building: Basic ($80 a year or $8 a month) or Pro ($200 a year or $20 a month), including GST, in any mix. One building in each entity can run on Free. How many people can work on a building depends on its licence: 1 on Free, 3 on Basic and 25 on Pro, owners included. You can add licences, move them between buildings, or give some up at any time.

Your building, explained.

Write your resident guide today and have the first QR code in the bin room tomorrow.

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