The guide says it's not available

• "Hasn't been published yet": the facility is still writing it. Check back later.
• "Has been removed": the facility deleted this guide.
• "Couldn't find a guide for this code": check you scanned a UGuide code. The code may have been removed.
• "Isn't available at the moment": the facility's licence doesn't currently cover this guide.
• "Something went wrong": check your internet connection and try again.

Who to contact

Each facility's committee or manager writes its guide. For bookings, keys, PINs or anything broken in the building, please contact them. If the facility has given a contact, it's shown under the message, often with a Report a problem button. UGuide is the software they use, so we can't help with the building itself.

If you think UGuide itself isn't working, let us know and include the address printed under the code.