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The house manual that lives on the fridge.

UGuide turns the folder on the kitchen bench into QR codes where guests need them. They scan and see how to work the TV, light the BBQ, run the spa and check out, even in their own language. Fewer late-night messages for you.

UGuide AIWrites your house manual from a few notes
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  • Free to start
  • Guests read it in 40+ languages
  • Codes never need reprinting
Seaview Cottage
Living room

Wi-Fi

  1. Join the network called SeaviewCottage.
  2. The password is on the card beside the modem.
  3. If it drops out, turn the modem off and on at the wall.
2 photos

The sticker is a real QR code. Scan it to see a full example house manual, or open it here.

Showing UGuide for B&Bs and guesthouses

Made for
  • Beach houses
  • Holiday homes
  • Cabins
  • B&Bs
  • Farm stays
  • Glamping tents
  • Guesthouses
  • Houseboats
  • Ski lodges
  • Caravan parks
See it in 50 seconds

From a few notes to a QR code on the wall. Watch it happen.

Pick a video and the whole page switches to that audience’s words and examples.

Setting up the house, UGuide AI writing the house manual, a guest scanning the spa label and reading the steps in Chinese, and a problem report landing with the host.Create your free guide
Watch it forBrowse all 13 audiences
The problem

The same questions, every booking.

The 10 pm messages

What’s the Wi-Fi? How does the TV work? Why won’t the spa heat up? Every guest asks, usually after dark.

The folder goes missing

The house manual gets moved, spilled on or packed by mistake, and it was out of date the day you printed it.

Reviews remember

A guest who couldn’t get the heating going on a cold night remembers it when they write the review.

UGuide puts the answer next to the thing it’s about, before guests have to ask.

How it works

From folder to QR code in four steps.

  1. Step 1

    Set up your property

    Add your business, then each property (UGuide calls them facilities). Invite your co-host or cleaner to help keep it up to date.

  2. Step 2

    Write it once, room by room

    Type the steps, or let UGuide AI write the first draft from a few notes. Add photos, a short video or the appliance manual, and keep the key-safe code behind a PIN you send with the booking.

  3. Step 3

    Print the QR codes and stick them up

    Small labels for the TV, the spa and the BBQ, or a sign by the front door. Each one keeps its code forever, so changing the manual never means reprinting.

  4. Step 4

    Guests scan. Sorted.

    Guests point their phone camera at the code and the right instructions open straight away, in their language if they choose. No app, no account, no message to you.

    Try it: scan the code, or open the example guide

Ready to write yours? Your first property is free, or try a Pro licence free for 14 days.

Start free or log in
UGuide AI

Jot down a few notes. UGuide AI writes the house manual.

You know every quirk of the place, but writing it all down is a chore. Tell UGuide AI about your property in your own words and it drafts clear, step-by-step instructions any guest can follow.

  • Write a whole guideDescribe the property, or start from the house manual you already have in Word or a PDF. Add your photos and appliance manuals, and get every section written with each photo in place.
  • Suggest sectionsSee what a house manual like yours should cover, with simple diagrams and the maker’s manuals found online.
  • Draft a sectionTurn rough notes into numbered steps.
  • Improve what’s thereMake your own words clearer, shorter, or into steps.

You stay in charge. Nothing goes into your manual until you choose to use it, new guides start as drafts, and you add key-safe codes and PINs yourself afterwards.

Try UGuide AI Included with Basic (10 a month), Pro (50 a month) and Enterprise (200 a month) licences, for each property. Compare licences
UGuide AI
What should the guide cover?

Two-bedroom beach house with a spa, a gas BBQ, a smart TV and a split system. Guests need to get in, get on the Wi-Fi and check out.

Write the guide

The draft appears here.

Features

Everything a guest needs. Nothing they have to install.

No app. No login.

Guests point their phone camera at the code and the manual opens in the browser. That's it.

Codes that never break

Change the manual any time. The stickers already in the house keep working.

PIN-protected sections

Keep the key-safe code and anything else private behind a PIN you send with the booking.

Save as a PDF

Download the whole manual as a PDF to send before guests arrive, with a QR code back to the live version.

Read aloud

One tap reads the steps out, in an Australian voice where the phone has one.

Photos, video and manuals

Show the spa controls, play a short clip, attach the appliance manual. Videos are shrunk automatically.

Bring in your team

Invite your co-host and cleaner to help keep the manual up to date, while you stay the owner.

Print-ready labels

Choose 1 to 20 codes per A4 page and how big they print.

Your logo, your colours

Your manual, QR signs and PDFs can carry your logo instead of ours. On Pro, each property can have its own.

For agencies and multi-property hosts

Every property in one place. Every owner in their own lane.

Put each property under your business. Your team sees everything; owners and cleaners only work on the properties they're added to. The manual stays with the property, not with whoever wrote it.

Book a demo See Enterprise pricing
from the wall to the right steps
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QR labels on one A4 sheet
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apps for visitors to install
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instructions, right on the wall
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Pricing

Start free. Pay per property as you grow.

A licence for each property, Basic or Pro, with bulk discounts from 5. Try one free for 14 days, no card needed.

Compare licences
Free$0One facility per entity, no card needed 1 staff memberTrying it out, or one small hall or single B&BBasic$80per facility a year, or $8 a month 14-day free trial 3 staff per facility UGuide AI: 10 uses a month each Your logo and colour Reporting: scans, searches, problemsA hall, clubroom or B&B that needs a proper guideRecommendedPro$200per facility a year, or $20 a month 14-day free trial 25 staff per facility UGuide AI: 50 uses a month each Your logo and colour, or its own Reporting: scans, searches, problemsA pavilion, venue or complex with lots of equipmentEnterpriseCustomAnnual contract for all your facilities, invoiced Staff to suit your contract UGuide AI: 200 uses a month each Your logo and colour, per facility Reporting: scans, searches, problemsCouncil or large portfolio
Questions

Good questions, short answers.

Still wondering? Create a free account and try it: the guide stays private until you publish it. There are more answers in the help centre, or ask us anything.

Do guests need an app or an account?

No. Any phone camera opens the manual in the web browser. Only the people who write the guide need an account: 1 on Free, and up to 3 per property on Basic or 25 on Pro.

Can guests read it in their own language?

Yes. Guests can choose from more than 40 languages, and the manual is translated for them on the spot. You write it once, in English.

How do I keep the key-safe code private?

Mark a section “Needs PIN” and only people with the property’s PIN can open it. Send the PIN with the booking confirmation.

What happens when I change the manual after I've printed the codes?

Nothing needs reprinting. Each code is permanent, so the same sticker shows the new version as soon as you publish it.

Can UGuide AI write my house manual?

It writes the first draft. Describe the property, or jot down a few notes, and it drafts the sections and step-by-step instructions. Already have a house manual in Word or a PDF? It turns that into sections and steps instead, with the pictures in place. Add your photos and appliance manuals and it puts each in the right section; it can also draw simple diagrams and find the maker’s manuals online. You check everything before it goes in, and you add codes and PINs yourself. It comes with the Basic, Pro and Enterprise plans.

Can my co-host or cleaner help?

Yes. Invite them to the property and they can update the manual with you. How many people can work on a property depends on its licence: 1 on Free, 3 on Basic and 25 on Pro, owners included.

Is there a free trial?

Yes. You can try a Basic or Pro licence free for 14 days on one property, and you don’t need a card to start. Everything in the licence works, except that UGuide AI has 5 uses a month until you add a card. Add one before the trial ends to keep it. If you don’t, the property goes back to Free: nothing is deleted, and you can buy a licence whenever you’re ready.

I manage properties for lots of owners. Does UGuide scale?

Yes. Put every property under your business and give each owner or cleaner access to just their own. Each property has its own licence, so you only pay Pro prices where you need Pro, and the more you buy the less each costs: 10% off from 5 of a kind, 20% from 10 and 30% from 25.

How does pricing work?

UGuide calls your business an “entity” and each property a “facility”. You buy a licence for each property: Basic ($80 a year or $8 a month) or Pro ($200 a year or $20 a month), including GST, in any mix. One property in each entity can run on Free. How many people can work on a property depends on its licence: 1 on Free, 3 on Basic and 25 on Pro, owners included. You can add licences, move them between properties, or give some up at any time.

Your holiday home, explained.

Write your house manual today and have it on the fridge before your next guest arrives.

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